Shipping Policy

At Zoblex, we work hard to process and ship every order as quickly and reliably as possible.

Order Processing Time

Orders are typically processed within 1–2 business days after payment confirmation. During periods of high demand, promotional events, or holidays, processing may take up to 5 business days.

Orders are processed Monday through Friday, excluding weekends and U.S. holidays.

Shipping and Delivery Timeframes

Once your order has been processed and shipped, delivery times may vary depending on the selected shipping method and destination.

Estimated delivery times:

• Standard Shipping (U.S.): 7–12 business days after shipment

• Standard Shipping (International): 10–14 business days after shipment

Delivery estimates are not guaranteed. Delays may occur due to circumstances outside our control, including carrier disruptions, weather conditions, customs processing, or peak shipping periods.

Free Shipping

Free U.S. shipping is included on all eligible multi-item bundles.

Shipping Notifications and Tracking

Once your order ships, you will receive a confirmation email containing your tracking information. Tracking updates may take 24–48 hours to appear after shipment.

Shipping Delays

While we aim to meet the estimated delivery timelines displayed on our website and product pages, occasional delays may occur. Zoblex is not responsible for delays caused by shipping carriers, customs authorities, incorrect or incomplete shipping information, or other circumstances beyond our reasonable control.

Subscription Orders

Subscription orders follow the same processing and shipping timelines as one-time purchases. Customers may manage, pause, or cancel their subscriptions at any time through their customer portal or by contacting Zoblex customer support.

Address Accuracy

Customers are responsible for providing complete and accurate shipping information at checkout. Orders returned because of an incorrect or incomplete address may be subject to additional processing time and reshipping fees.

Please review your shipping details carefully before submitting your order.

International Orders

International customers are responsible for any customs duties, import taxes, or other fees imposed by the destination country. These charges are not included in the product price or shipping cost unless expressly stated at checkout.

Customs processing may cause additional delivery delays.

Questions and Support

If you have questions about your order or shipment, please contact the Zoblex customer support team using the contact information provided on our website. We’ll be happy to assist you.